Vancouver woman loses $600 to Uber account hacking scam after verification code phishing

Summary

A British Columbia resident fell victim to an elaborate Uber scam in January. The Vancouver woman, Sarah Hamilton, received a text confirming an Uber pickup arranged by her car dealership, followed by a phone call from someone claiming to be the driver who asked for a verification code. She later discovered the code had been sent to her via email with a warning not to share it. After providing the code, her Uber account was hacked, and she was charged for two unauthorized trips in Calgary totaling over $600. Hamilton contacted her credit card company and Uber, but restoring her account took days and she received no follow-up from Uber regarding prevention measures. Uber later refunded the unauthorized charges but did not comment further on the incident.