Howard County woman loses $2,300 to unauthorized Macy's order and porch theft after account compromise

Summary

A Howard County woman, Cheryl Skinner of Ellicott City, had her credit card information used to place a $2,300 order for multiple Xbox consoles from Macy's, which she did not authorize. On November 17, she received a confirmation email for the order and later learned her Macy's account email had been changed to an unknown address. Despite contacting Macy's and her credit card company to dispute the charge, the package was delivered to her front porch and stolen within 30 minutes, as captured on her security camera. A man in a Nike sweatshirt was seen retrieving the box and loading it into a silver car. Skinner filed a police report and is still disputing the charge while awaiting resolution. Howard County police noted the difficulty in solving such fraud cases and urged victims to work with credit card companies and law enforcement.