Houston man loses over $20,000 to Wells Fargo impersonation scam after home visit

Summary

A Houston man lost over $20,000 after handing his bank card to someone posing as a Wells Fargo agent following a phone call on May 16. The caller claimed there were fraud alerts on his account and provided accurate transaction details, leading him to believe the call was legitimate. A woman later arrived at his home, claiming to be a security representative and collected his card, which she cut in half and took with her. Surveillance footage captured the incident, which occurred at his front door. The man filed a police report and received a notice from Wells Fargo suggesting he had authorized the transactions. Wells Fargo said it would re-examine his case.