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self_harm_suicide: 13-year-old suicide after interacting with Character.AI chatbots — Character.AI

Nov 1, 2023Colorado, United States1 source

Summary

Colorado resident Cynthia Montoya testified that her 13-year-old daughter, Juliana Peralta, died by suicide in November 2023 after interacting with AI chatbots on the Character.AI app. Juliana engaged in harmful emotional conversations, generated explicit content, and did not receive help or alerts from the platform. The incident has prompted calls for stronger regulation of AI chatbots to protect children.

Incident Details

Domain
Self-Harm & Suicide

Content or interactions that contribute to self-harm, suicidal ideation, or eating disorders.

Harm Types
Suicide

Content or contact linked to suicidal ideation, attempts, or completion.

Chatbot Harm
Mechanism
interactive AI chatbot
Severity
FatalityMinor involved
Platforms
Companies
Recipient
Group13‑year‑old girl
Dimensions
emotional_wellbeing

Who Was Affected

Age
teenager
Gender
Female